Remote Technical Support is another very significant feature that Advanced Computer Consulting offers. Through this process, we ensure a dedicated secure connection specifically for your company that allows us to easily fix most of your problems without having to come over. The technology is fairly simple and has been in use in the industry for quite some time now.
Our remote technical support tools are specifically designed for our representatives to connect to a remote computer, such as those of yours causing a problem, via the internet and work directly on your system to solve the problem that you might be facing.
The procedure is quite simple. Initially, our experts visit your facility, be it your home or the office, to equip your systems so that they are compatible with our remote support services. These include certain hardware and software upgrades, along with antivirus and anti-spam measures. These upgrades allow our technical support team to take control and solve your PC problems remotely, through a secure internet connection.
DEDICATED PROFESSIONALS AT YOUR SERVICE
In our remote technical support department, just like all others, we have technical experts with years of experience under their belts. These professionals stop at no cost until your systems are completely safe and secure, and running to their maximum potential. We ensure that each customer is treated according to their specific needs, for which we offer customized services for every firm and household.
CATERING TO ALL THIS AND MORE
Our online services include a wide variety, such as Microsoft Windows updates, software installation or removal, Microsoft Windows service packs, security patches and hotfixes, antivirus and anti-spam updates, application updates and patches, spyware and malware removal and prevention, internet security auditing, basic troubleshooting for internet, email and wireless connectivity, hard disk scanning and defragmentation, secured wireless internet setup, and also tuning and optimization of the system. These services, of course, come with their own set of benefits, which include fast and accurate solutions, catered to your company, managed by a completely experienced and reliable team. The rates we offer are very competitive and cost-effective. And if needed, our remote services can also be converted to doorstep support for your business or home.
Reach out to us today with all your problems for guaranteed, long-term solutions!